Case Study — Wellness Marketing Setup

Expert Setup.
Independent Management.

Not every great clinic needs a full agency retainer. AMS built Courtenay Massage Therapy a professional marketing foundation — call tracking, SEO strategy, and live paid campaigns — then handed it over with everything they needed to run it themselves.

Client
Courtenay Massage Therapy
Industry
Registered Massage Therapy
Engagement Type
Setup & Handoff
📞
Call Tracking Live
Every channel attributed — know exactly what's working
🔍
SEO Strategy Built
12-month content roadmap, keywords, and execution guide
🚀
Campaigns Launched
Properly structured ads live with a clear self-management playbook

A Great Clinic. No Marketing Infrastructure.

Courtenay Massage Therapy had exactly what patients are looking for: skilled registered massage therapists, flexible hours, and a welcoming clinic in the Comox Valley. What they didn't have was a marketing system to match.

Like many small clinics, their patient flow depended on word of mouth and walk-ins. There was no call tracking to understand which efforts drove bookings, no structured SEO content plan, and any paid advertising had been set up without the proper foundations — making it nearly impossible to know whether ad spend was working or wasted.

They didn't need a full-service agency on retainer. They needed the right setup — built by people who knew what they were doing — and the knowledge to keep it running on their own.

📉 No visibility into which channels were driving new patient calls
🔍 No structured SEO or content strategy to grow organic reach
💸 Paid ads running without proper structure or clear ROI
🧭 No system for self-managing campaigns after setup
📊 No baseline data to measure marketing performance over time

Right-Sized Help for a Growing Clinic

AMS recognized early on that Courtenay Massage Therapy needed the right fit — not the biggest engagement, the best one. The goal was to deliver agency-quality infrastructure in a focused project: build it properly, document everything clearly, and hand it over to a team that could manage it confidently without ongoing agency support.

📞

Call Tracking Integration

Set up proper call attribution so every patient inquiry could be tied back to its source — organic, paid, or direct.

📝

SEO Content Strategy

Built a documented, executable content and SEO plan designed for a small team — no agency required to implement it.

🎯

Paid Campaign Setup & Launch

Structured and launched Google Ads campaigns from scratch, with a clear management guide for ongoing optimisation.

A Marketing Foundation That Lasts

1

Call Tracking Integration: Know What's Actually Working

Before spending a dollar on advertising, you need to know whether it's driving calls. We integrated call tracking across all channels — paid search, organic, and the website — giving the clinic a clear view of which sources were generating patient enquiries.

Every call became attributable data. The team could see which keywords, campaigns, and pages prompted patients to pick up the phone — turning guesswork into insight they could act on without any technical background.

✓ Call tracking live across all channels
2

SEO Content Marketing Strategy: A Roadmap They Can Execute

We built a full local SEO and content strategy tailored to the Comox Valley market — researching the specific terms Courtenay residents use when searching for massage therapy, identifying content gaps competitors hadn't filled, and mapping out a 12-month content calendar aligned to search demand.

Crucially, the strategy was documented for non-marketers. Each content piece came with a clear brief, target keyword, and optimization checklist — so the team could publish SEO-quality content without needing to understand the technical machinery behind it.

✓ Keyword research completed ✓ 12-month content calendar built ✓ Execution guide documented
3

Paid Campaign Setup & Launch: Structure That Scales

We built the Google Ads account from scratch with proper campaign structure — tightly themed ad groups, relevant keyword lists, a comprehensive negative keyword strategy to prevent budget waste, and ad copy tested against the clinic's key services and patient needs.

Once the campaigns were live and generating data, we handed off a clear management playbook: what to check weekly, when to adjust bids, how to read the performance reports, and what the key signals for optimisation look like. The clinic didn't need an agency to keep things running — they needed the knowledge and the right setup to do it confidently themselves.

✓ Campaigns live and generating data ✓ Self-management playbook delivered

A Complete Marketing System — Ready to Run

The measure of success here isn't a traffic percentage — it's capability. Courtenay Massage Therapy went from no marketing infrastructure to a fully operational, professionally structured system their team could manage independently from day one.

Call Tracking Integrated & Live

Full call attribution across organic, paid, and direct channels — the clinic can now see exactly which marketing efforts drive patient calls.

SEO Strategy Fully Documented

Keyword research, competitor gap analysis, 12-month content calendar, and a step-by-step execution guide written for non-marketers.

Paid Campaigns Structured & Launched

Google Ads built properly from scratch — structured ad groups, validated keyword lists, negative keywords, and tested ad copy live and generating data.

Self-Management Playbook Delivered

Clear guidelines covering weekly checks, performance benchmarks, bid management, and optimisation signals — so the team can run everything confidently in-house.

Need a Strong Foundation — Not a Full Retainer?

Whether you need ongoing management or a one-time expert setup you can run yourself, let's talk about what makes sense for your clinic.

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© authentic marketing solutions ltd. 2010-2025Privacy PolicyToll Free: 1.877.490.7772 | Local: 778.384.8890Address: 213 Sixth Avenue, New Westminster, BC, V3L 1T7, Canada