Case Study

Addiction Treatment Center Marketing

How we helped a San Diego co-occurring treatment center achieve sustained patient growth through strategic PPC management and SEO.

Industry
Healthcare: Mental Health & Addiction Treatment
Services
Content Strategy, Design, Development, PPC, SEO
290%
Increase in Direct Patient Enquiries
165%
More Phone Calls from Organic Search
133%
Increase in Return on Ad Spend

A Great Reputation — But Patients Couldn't Find Them Online

San Diego’s leading co-occurring treatment centre wanted to grow their reach in search to increase revenue without losing their current return on ad spend.

CCI had a strong reputation as a treatment center in the medical community but was frustrated by the fact that they were not getting direct patient inquiries. Their old website was dated, not mobile-friendly, thin on content, and did not offer the user experience you would expect from a trusted recovery treatment service provider.

In a highly crowded and competitive market, they were not competitive in the online space for commercially valuable search terms throughout the patient research and decision-making stages.

Outdated Web Presence

The existing website was dated and not mobile-friendly, failing to convey trust and authority to potential patients researching treatment options.

Low Search Visibility

Despite their clinical expertise, they were invisible for the search terms patients actually use when looking for addiction treatment help.

Reliance on Referrals Alone

Without direct patient enquiries from online channels, growth was limited to word-of-mouth and physician referrals only.

Inefficient Ad Spend

Existing paid campaigns lacked the granularity and structure needed to maximize return on ad spend in a competitive treatment market.

What We Set Out to Achieve

📈

Increase Organic Traffic

Drive more patients to the website through search engine optimization and content that matches their search journey.

🎯

Improve Paid Campaigns

Significantly increase the performance and return on investment of paid search campaigns.

🤝

Increase Patient Engagement

Build site engagement throughout the patient research journey, from initial awareness through to booking a consultation.

A Multi-Channel Strategy Built for Sustainable Growth

1

Deep Customer Research

We started with extensive customer research to understand the patient journey, inform branding decisions, and shape the new website launch around what patients actually need to see.

2

Content Marketing Plan

A comprehensive content strategy was developed to increase patient trust and site engagement — positioning CCI as a valued resource and authority in addiction treatment, while targeting commercially valuable search terms.

3

Site Architecture Overhaul

The entire site architecture was rebuilt with organic search goals in mind, coordinated with PPC campaigns to maximize click-through rates and create clear conversion pathways.

4

PPC & Funnel Optimization

Sales funnels were implemented to support Google Ads campaign objectives. Call-tracking was added to ensure the entire funnel was functioning and we could measure every patient touchpoint.

Measurable Growth That Matters

This major refresh simplified the user experience while showcasing brand expertise, ultimately leading to increased conversions across every channel.

290%
Increase in Direct
Patient Enquiries
165%
More Phone Calls from
Organic Search
133%
Increase in Return
on Ad Spend

By overhauling and rebuilding their PPC strategy, our team enabled CCI to effectively move patients — both new and old — from awareness to consideration. Increased granularity and control in the account and campaign structure significantly expanded non-branded service coverage, delivering sustained patient growth.

Ready to See Results Like These?

Let’s talk about how we can help your treatment center reach more patients through ethical, effective digital marketing.

Book a Free Strategy Call

Also See

Mental Health Practice Marketing Case Study

View Case Study →

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© authentic marketing solutions ltd. 2010-2025Privacy PolicyToll Free: 1.877.490.7772 | Local: 778.384.8890Address: 213 Sixth Avenue, New Westminster, BC, V3L 1T7, Canada